IntelliScanner Scanabout advanced troubleshooting

Your IntelliScanner Scanabout connects to the USB port on your computer to send barcode information to IntelliScanner applications or any third-party applications.

IntelliScanner Scanabout connects to your computer via USB and also uses an AC power adapter for the base station. Both the USB cable and the power adapter need to be connected. Press the button on the underside of the handheld scanner and once the Scanabout plays three ascending tones, it is ready to scan.

Hold IntelliScanner Scanabout steady, aiming the scanning head at a barcode. You'll get the best results from 4-8 inches away from the barcode. Press the scan button, then make sure the reader is positioned so the red scan beam fully crosses all of the barcode bars. Once the entire barcode is clearly visible to the scanner, the barcode will be scanned with a short beep.

Frequently Asked Questions:

When I connect my IntelliScanner, my Mac asks me to setup the keyboard.

When initially connecting IntelliScanner Scanabout to some Macs, you may be prompted to setup a keyboard. Just close this dialog window, no setup is necessary. Your IntelliScanner Scanabout barcode reader is ready to be used.

How do I enable memory mode in my Scanabout?

To change any settings on the Scanabout, you will need the Quick Start/Documentation guide that came with your scanner. To enable memory mode, turn to section 2, scan the barcodes for ENTER SETUP, followed by Memory Mode ENABLE, then UPDATE. Once memory mode is enabled, the scanner will disconnect from the base and work independently, storing barcodes as you scan in memory.

How do I transfer data from my Scanabout in memory mode?

To change any settings on the Scanabout, you will need the Quick Start/Documentation guide that came with your scanner. To transfer data from the memory chip in the scanner, turn to Section 2, scan the barcodes for ENTER SETUP, followed by SEND DATA.

How do I clear the memory chip in my Scanabout after transferring data (in memory mode)?

To change any settings on the Scanabout, you will need the Quick Start/Documentation guide that came with your scanner. Once data has been transferred, you'll want to clear the memory chip in the scanner. After the data has been transferred, scan the barcodes for CLEAR followed by UPDATE.

How do I turn off memory mode in my Scanabout?

To change any settings on the Scanabout, you will need the Quick Start/Documentation guide that came with your scanner. To turn off memory mode, turn to Section 2, scan the barcodes for ENTER SETUP, followed by Memory Mode DISABLE, then UPDATE in Section 1.

How do I reset my IntelliScanner Scanabout to it's default configuration?

To change any settings on the Scanabout, you will need the Quick Start/Documentation guide that came with your scanner. To reset the scanner to it's default configuration, turn to Section 2, scan the barcodes for ENTER SETUP, followed by RESTORE DEFAULT SETTINGS and UPDATE in Section 1.